Ordering & Delivery

Ordering & Payment
Most of our items are custom-made and unique, which make the product special and one of a kind. However, it is difficult for us to sell our items online, since only a few pictures shape the idea of how each item will look like.   

We working with safe and automatic organized iDEAL payment, CreditCard and PayPal. After completing your order of choice, ordering and payment instructions will follow.

Delivery
THE NETHERLANDS: The shipment cost of orders within the Netherlands are € 5,50 and shipped by PostNL. We send the order as soon as possible and the order will be delivered within 2-5 working days.

EUROPE & INTERNATIONAL: For orders outside the Netherlands we charge our PostNL rates which are calculated automatically per country.

All packages are provided with an Track & Trace number. You can track your order using a personal tracking number. All international packages will be send by PostNL. Please choose your country in the check out for the correct shipping fee.

We deliver across the Netherlands, the EU and International. If you wish to order from a different country, that you cannot find in the country selection, please send us an e-mail. 

Returning
Your satisfaction as a customer is highly important to us. We aim for the highest quality in our products. However, if for any reason you are not content with one of our products, please contact us in advance via mireille@chicabonita.nl. We will try to find a solution.

Orders should be returned within 14 days. Return shipments per parcel service or else are on the account of the customer. As soon as we have received the item in good condition, Chica Bonita will refund the purchase price to your account within 30 days of the notification of return.

 

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